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Builder
Posts: 16,250
Registered: ‎17-04-2014

Re: I hate Eheadspace

@Ben-RO

1. I don't know how to untangle it I haven't done a lot on anger
2. I am supposed to of had the support of the MentalHealth Complaints Comission communicating on my behalf to Eheadspace, but ultimately they can't change the minds of Eheadspace and I've expressed my concerns to them ghat my complaint hasn't been addressed very well and they've said they have done what they can.
3. I don't know good question
4. Well I wrote a letter to parliament ages ago nothing happened
5. Not sure. I'm probably ever forget what they did
//caught in fire, watch me burn gonna live my life, mark these words cause I'm home//
Community Manager
Posts: 5,614
Registered: ‎20-08-2015

Re: I hate Eheadspace

Check out VMIAC they do a thing called advocacy, where someone can give you advice and support you with a complaint and figuring out options. They also do systemic advocacy so you might be able to let them know about your experience and ask if there's anything you can do to help change the policies or systems that almost definitely played a big part in what happened. 

 

I think it'll be tricky to tackle this without a bit of work on anger and untangling things, you can have a go if you want to, but i also don't know if there's a rush to take it further, you've made a complaint, so as far as i understand you now have like 7 years to follow it up (might want to check that with VMIAC though!).

 

Okay I'll stop distracting you from work now!

Builder
Posts: 16,250
Registered: ‎17-04-2014

Re: I hate Eheadspace

I just made a post here and it gotten eaten by a bug I think @Ben-RO
//caught in fire, watch me burn gonna live my life, mark these words cause I'm home//
Builder
Posts: 16,250
Registered: ‎17-04-2014

Re: I hate Eheadspace

I'm not sure you understand @Ben-RO
I made two complaints. The first one I felt they didn't listen or understand me, so I made a second and I still feel that way, so I'm not sure what's next because to them it's sorted when it isn't, as far as they know they have given me responses, and that's the end. I don't get the 7 years bit.
Also will my actual complaint every get resolved personally? Like yeah the polices and stuff might but the issue that happened might not, like it'll just get forgotten about.
//caught in fire, watch me burn gonna live my life, mark these words cause I'm home//
Builder
Posts: 16,250
Registered: ‎17-04-2014

Re: I hate Eheadspace

[ Edited ]

I'm done dealing with this shit

//caught in fire, watch me burn gonna live my life, mark these words cause I'm home//
Builder
Posts: 16,250
Registered: ‎17-04-2014

I want to kill eheadspace

[ Edited ]
 
//caught in fire, watch me burn gonna live my life, mark these words cause I'm home//
Community Manager
Posts: 5,614
Registered: ‎20-08-2015

Re: I want to kill eheadspace

Hey @j95, feeling like you're hitting another rough patch at the moment. How're you feeling?

Community Manager
Posts: 5,614
Registered: ‎20-08-2015

Re: I hate Eheadspace

Hey @j95 i thought we were going to do some "untangling" and then tackle this? Did something happen to make you feel more wound up?

Builder
Posts: 16,250
Registered: ‎17-04-2014

Re: I hate Eheadspace

They aren't responding to me @Ben-RO they don't care 

//caught in fire, watch me burn gonna live my life, mark these words cause I'm home//
Builder
Posts: 16,250
Registered: ‎17-04-2014

Re: I hate Eheadspace

And I hate a good week now they have ruined everything @Ben-RO
//caught in fire, watch me burn gonna live my life, mark these words cause I'm home//

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