Whenever I switch my phone to 3g I lose signal completely. I don't even get one bar.

[Emmanuel]

Whenever I switch my network to 3g, I lose

[Bee]

Hey there @Emmanuel this must be frustrating
Have you looked at your telco's website to see if there are any outages or reception issues?

[Emmanuel]

I have and I didn't find anything..... The sim I'm using works on 3g on other devices..so it's from my device... I need help pls

[Jess1-RO]

Hi @Emmanuel,

Maybe calling or going into a store of your phone provider might be helpful. They might be able to give you some advice about why this is happening and how to fix the issue. What do you think? Is this something you would consider trying?

Let us know how you go with your phone