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Our Community Guidelines

Our community has a set of guidelines to keep discussions on the community safe and supportive. These guidelines are based on ReachOut's organisational values which are shared by members of our community and shape the way we interact with each other.

Whale hello there

Our forums are based on the values of courage, compassion, generosity, inclusiveness, responsibility and fun - you can read more about that  here.

The forums are a moderated peer support space for Australian youth aged 14-25. They are monitored from 9am-11pm. If you’re not feeling the best, we recommend posting in moderated hours. We are not a crisis support service and cannot offer one to one counselling.

If you are in crisis or thinking imminently of ending your life, please seek urgent crisis support such as the  Suicide Call Back Service   (1300 659 467) or  Lifeline   (13 11 14), or call 000.

We have a page of resources for finding urgent help here.

Unfortunately we cannot support international users, but have a link of  useful supports here.

1. Posting Safety

Community members often come to the forums to share their experiences and talk about tough times - this is a moderated, safe space to have those conversations, but there are some guidelines here to keep the space safe for everyone: