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Hey @Blueberries  

It can be so frustrating trying to find the right support online, especially when you have been let down before by what seems like deadend conversations in times of need. I'm glad that through the experiences you have had, you can now refine and work together with the current counsellor you trust to find more appropriate help online. It may take a few trials and errors with online counsellors to find the right fit but if this is the most beneficial way for you to receive support, it's a worthy cause. If you find another compatible counsellor who you can feel you can trust and get effective empathy and help from please hang in and don't give up that search!