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Hey @Matcha_Toad 

How frustrating. I’m sorry this is happening to you. It’s really strange that she put claims in when you have not seen her for years. Well done on contacting the people you needed to contact. Phone calls can to government organisations can be highly irritating. It’s completely understandable to be angry and upset about this. It could be useful to reach out to the new practice especially considering it’s still happening. I hope it all gets resolved soon. Please look after yourself!