Hey @Matcha_Toad
I'm so sorry this happened to you, how frustrating!!
This is totally unethical of this mental health clinican.
I'm so proud of you for advocating for yourself and following this up! Especially for first contacting Medicare, I know how long you can be on hold for
My first thought was @Astra-RO advice - I would definitely be contacting AHPRA and make a report.
How are you feeling about it all now?
I hope you've had a good weekend and taken care of yourself 💖
